Managing Director – Nigel Walters
Nigel is one of the UK’s leading authorities on payment systems and retail automation, having worked within the down stream oil industry for 13 years prior to setting up RSM2000 Ltd in 1994.

Nigel worked for BP for 13 years in various assignments latterly responsible for the implementation of BP’s Retail Automation Strategy in North West Europe, which at the time was one of the most advanced payment systems platforms developed and implemented worldwide.

Since forming SM2000 Ltd Nigel has been the figurehead for the development of new initiatives and services developed by the group on-behalf of clients, which have significantly reduced client costs or developed enhanced income streams for the client.

Nigel is married with three daughters and when not pre-occupied with work or family life, Nigel is keen on motor sport, classic cars and motor sailing.

Technical Director – Mark Freeland
Mark studied Electronic and Electrical Engineering, during which he spent six months in Japan working as a Technical Author for Omron POS.

After graduating he joined Omron as a credit card terminal programmer, working on ISO8583 and APACS30/50 solutions, and the National EftPOS project. In the latter role, he gained experience of PIN-pad design and encryption techniques. He was the company's BABT Approval Liasion Engineer and managed the Japanese factory's BABT approval using ISO9000 procedures.

Mark then joined Micrelec, subsequently Meggitt Petroleum Systems, as Software Team Leader for their Base24 SPDH product for Denmark. He subsequently held a number of roles within Micrelec including Customer Projects Manager, Product Manager, and Software Development Manager.

After Meggitt, Mark joined Schlumberger where he was responsible for introducing the FuelPOS system to the UK. He managed the Software, Training, and Technical Support departments and gained useful knowledge of Schlumberger's other forecourt and fuel dispensing products.

Throughout his career, Mark has been actively involved in payment industry developments and was Deputy Chairman of the APACS29/50 Development Committee.

Operations Director – Ron Wales
The company enlisted Ron Wales, Operations Director for RSM2000 Ltd, in its infancy in 1997.Ron had previously spent 17 years working for BP Oil, beginning in field operations before qualifying as a Training Officer with ITD membership. He spent 5 years transforming the operational training division, before transferring his skills to the task of moving BP Retail through loss control management; streamlining the systems and procedures in the process.

His last 5 years with BP saw him spearheading the training through a major retail automation programme, with eventual responsibility for both training and implementation.

Finance Director – Lyn Walters
Lyn graduated from Birmingham University with an honours degree in Biology and subsequently worked for Unilever Research for 8 years prior to starting a family.

Lyn has been Company Secretary and Finance Director since the group’s formation in 1994, where she controls all aspects of the group’s company finances.  Lyn also has overall responsibility for the Electronic Payment Services and was the driving force behind RSM2000 Ltd’s achievement of Bureau Status in March 2004.  Lyn’s other roles also encompass all areas of personnel and health and safety.

In her spare time Lyn is an active member of the local community, being Chairman of the Parish Council. She is married with three daughters.