Getting started
A fully managed Direct Debit service and more
Facilities Management Service
By using our Facilities Management Service you will receive all of the benefits of our Premier Service without the complexities of applying to your bank for your own SUN.We will apply for a new SUN (Service User Number), unique to your business, backed by our existing guarantee given to BACS and Lloyds TSB Bank plc.
We will produce all documentation (branded with your logo) and gain the approvals required to operate under the DD rules.
We will enable you to sign up your customers by whichever method you choose: DD form, telephone or On-line.
Facilities Management Service includes:
Benefits include:
- Creation of a Service User Number
- New instruction submission (AUDDIS)
- Collection files submission
- Use of our unique Direct Debit Collection Management system (DDCM)
- Access to reports 24/7
- Automated collections (if required)
- E-mail alerts for cancellations, amendments, unpaids etc
- Monthly invoicing of charges
- DD customer database management
- Monthly invoicing of charges
- Collection dates of your choice
Benefits include:
- Reduced costs, compared to standing orders
- Faster collection of payments
- No specialist software required
- No specialist staff training needed
- Only your name appears on your customer?s statement
- Fully managed service
- Dedicated customer support team
