Contingency Service 

The Direct Debit Contingency Service is designed to meet both BACSTEL and BACS software user’s responsibility to ensure that their Direct Debit process incorporates adequate and robust backup arrangements.  BACS recommend that in the event that a business should suffer a hardware, software or communications failure, a suitable arrangement is in place with a BACS Bureau. 

With the introduction of BACSTEL-IP, contingency plans have become even more critical as both BACS and the banks will be unable to process any file not transmitted from an approved source.  The main impact of this is that banks can no longer bypass the BACSTEL-IP security procedures by issuing an emergency passcode should a company suffer some kind of failure.  In this situation, companies with no contingency arrangement are unable to process any files.  

The effect of being unable to process a collection or payment file will be likely to have significant impact on most companies.  Signing up with RSM 2000’s Direct Debit Contingency Service means that you have peace of mind that, should the worst happen, your business continuity will not be compromised as you can still submit to BACS on time.

The service includes:

·          Minimal initial set-up

·          Fast and convenient implementation

·          File submission by BACS Approved Bureau

·          Peace of mind

·          Confidence that your files to BACS will never be late

·          Uninterrupted Direct Debit service

·          Highly competitive pricing
 

For more detailed information or if you require prices please do not hesitate to contact us and we will be glad to be of assistance.